What to Do When Your iPad Won't Turn On

If your iPad won't turn on, don't panic. Normally, an iPad is in "suspend mode", which means it is waiting for you to press the home button or the sleep/wake button to activate it. But it is possible for the iPad to be completely powered down, which is usually the case when you can't turn on your iPad. 

The most common reason for an iPad to power down is the battery. Most of the time, the iPad will suspend automatically after a few minutes without any activity.

But sometimes, an active app will prevent this from happening, which can drain the iPad's battery. Even when the iPad is in suspend mode, it uses some battery power to check for new messages, so if you put your iPad down with very low battery life, it could drain completely overnight.

How to Get Your iPad Working Again When It Won't Turn On:

  1. The first thing we'll try is to simply power it back on.  Hold both the wake/suspend button at the top of the iPad.  If the iPad is simply powered off, you should see the Apple logo appear after four or five seconds. This means your iPad is booting up and should be good to go in a few more seconds.
  2. If the iPad does not boot up after a few seconds, the battery is probably drained. In this instance, it is best to connect the iPad to a wall outlet rather than a computer.  Some computers, especially older PCs, have problems charging the iPad. The iPad comes with a cable and an adapter that allow you to plug it into a wall outlet.
  1. You should be able to power your iPad back up in just five to ten minutes, although if you couldn't find the wall outlet adapter, it could take longer using a PC.  Remember, even if the iPad powers up, it may still be low on battery life.  It's a good idea to leave it charging for as long as possible.  Find out what you can do to save battery life.
  1. If your iPad still won't turn on, there may be a hardware failure. The easiest solution is to locate the nearest Apple store. Apple store employees can be very helpful in determining if there is a true hardware issue. If there is no store nearby, you can contact Apple.
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